Refund policy

Refund Policy

Return Period:

Due to the limited shelf life of our products, customers have 7 calendar days from the date of delivery to request a return.

Eligible Reasons for Returns:

Returns are accepted only if the product is defective due to shipping or packaging issues that affect product quality.

Defects may include, but are not limited to:

• Unusual or unpleasant odor

• Abnormal appearance

• Improper texture

• Visible damage that renders the product unfit for consumption

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Defect Documentation Process:

To request a return or refund, customers must provide clear evidence of the defect.

Please contact us at topzaryad@gmail.com with:

• A detailed description of the issue

• Photos of the defective product, including the packaging

• Videos, if necessary, clearly showing the defect

• If applicable, photos of the disposed product demonstrating it was unsuitable for consumption

Requests without sufficient documentation may not be approved.

Return Authorization:

Customers must contact TarankaUSA and receive approval before returning any product. Unauthorized returns will not be accepted.

If you have any questions regarding this Refund Policy, please contact us at:

📧 topzaryad@gmail.com